Privacy Policy

Last updated: September 11, 2026

1. Introduction

Impaktiv ("Impaktiv," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains what personal information we collect, how we use and share it, and the choices you have regarding your information when you visit impaktiv.com (the "Site") or make a purchase from us.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly: name, email address, mailing address, phone number, and payment information when you create an account, place an order, sign up for our newsletter, or contact customer support.
Information collected automatically: IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar tracking technologies when you use the Site.
Information from third parties: information from our payment processors, shipping carriers, and marketing or analytics partners.

3. How We Use Your Information

We use the information we collect to: process and fulfill your orders; communicate with you about your orders, account, or customer service requests; send marketing communications (where you have opted in); improve and personalize the Site; detect and prevent fraud; and comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and analyze how visitors use the Site. You can control cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies.

5. How We Share Your Information

We do not sell your personal information for money. We may share your information with:

Service providers who help us operate the Site, process payments, ship orders, and provide customer support;
Payment processors to complete your transactions securely;
Analytics and marketing partners, which may be considered a "sale" or "share" of information under certain U.S. state privacy laws (see Section 7);
Law enforcement or other parties when required by law or to protect our rights, property, or safety, or that of others.

6. Data Security

We use commercially reasonable administrative, technical, and physical safeguards, including SSL/TLS encryption for data in transit, designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your U.S. State Privacy Rights

Depending on where you live, you may have rights under state privacy laws, including the California Consumer Privacy Act (CCPA), to know what personal information we collect, request deletion or correction of your information, and opt out of the "sale" or "sharing" of your personal information. For details on these rights, please see our CCPA page. To exercise your opt-out rights, visit Your Privacy Choices.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under the age of 13 (or 16, where applicable). If you believe we have inadvertently collected such information, please contact us so we can delete it.